Members and roles

VenueScan uses roles to control what each team member can view and manage in the dashboard.

It is recommended to create roles that have the minimum access required for each member. For example, a shared reception computer may need to view your venue’s self-exclusion list but shouldn’t have access to modify it, to prevent unauthorised changes to the list.

You can create roles that suit your venue, or if you’re unsure of the recommended permissions our support team can help out. Every team member must be assigned to a role.

Roles

Super Administrator

This is a system role with every permission. It is assigned by VenueScan to your venue’s nominated account owner.

Administrator

The is a system role with every permission except removing the Super Administrator from the venue. Administrators can invite or remove other Administrators.

Custom roles

For staff within your venue, you should assign them a custom role rather than an Administrator role. Custom roles can be assigned access to each of the following areas:

• Visitor and member entries pages
• Self-excluded patrons page
• Banned patrons page
• Flagged patrons page

For each area you can select one of the following access policies:

• No access — the area is hidden from the member entirely.
• View only — the member can see the data, but all add, edit, and delete controls are hidden.
• View & modify — the member can see and change the data.

Create a role

1. Go to dashboard.venuescan.com.au .
2. Expand Team in the left sidebar under Venue Settings.
3. Choose Roles.
4. Click + Create Role in the top right.
5. Enter a Name for the role.
6. Select the required permissions for the role.
7. Click Create Role.

Edit a role

1. Go to dashboard.venuescan.com.au .
2. Expand Team in the left sidebar under Venue Settings.
3. Choose Roles.
4. Click the role’s row to open its details.
5. Click Edit Role, make your changes, and press Save Changes.

Delete a role

1. Go to dashboard.venuescan.com.au .
2. Expand Team in the left sidebar under Venue Settings.
3. Choose Roles.
4. Click the role’s row to open its details.
5. Click Delete Role, then confirm.

Members

Invite a member

1. Go to dashboard.venuescan.com.au .
2. Expand Team in the left sidebar under Venue Settings.
3. Choose Members.
4. Click + Invite Team Member in the top right.
5. Enter the member’s Email Address and choose their Role.
6. Click Send Invite.

The member receives an email with a link to activate their account.

Change a member’s role

1. Go to dashboard.venuescan.com.au .
2. Expand Team in the left sidebar under Venue Settings.
3. Choose Members.
4. Click the member’s row to open their details.
5. Click Change Role, choose the new Role, and press Save.

Remove a member

1. Go to dashboard.venuescan.com.au .
2. Expand Team in the left sidebar under Venue Settings.
3. Choose Members.
4. Click the member’s row to open their details.
5. Click Remove Member, then confirm.

The member immediately loses all access to your venue’s dashboard.

Revoke an invitation

While an invitation is still Pending, you can revoke it so the link in the email no longer works.

1. Go to dashboard.venuescan.com.au .
2. Expand Team in the left sidebar under Venue Settings.
3. Choose Members.
4. Click the pending invitation’s row to open its details.
5. Click Revoke Invitation, then confirm.